Synced, the AI inbox assistant, connects to Slack through Slack's authorization page and reads your direct messages, group DMs, and the public and private channels you're a member of. For each message that needs something from you, Synced searches for context, drafts a reply, and can attach files. Replies post from your own Slack account only after you approve them. Slack is part of the Pro plan.
What Synced does with a Slack DM
A sales rep pings you 20 minutes before a call. No greeting, no file name, just the ask. In Slack that usually means dropping what you're doing to dig through Drive. Synced does the digging.
Approve from Decide on your phone and the file lands in Marcus's DM before 2.
The reply reads like a Slack message, short and plain, not like an email pasted into chat. When Synced can't tell which file is the final one, it can ask you in Decide.
Which Slack conversations Synced reads
- Direct messages to you.
- Group DMs you're part of.
- Public channels you've joined. Channels you haven't joined stay invisible to Synced.
- Private channels you're a member of.
Synced can also search your past Slack messages when a new one refers to something earlier, like "the numbers Priya posted last week."
What you can hand off in Slack
File requests
Synced finds the file in Google Drive or OneDrive and attaches it to the Slack reply.
"Got 15 minutes?"
Synced checks your calendar and replies with open times you can approve or edit.
Questions about old threads
Past Slack messages get searched before the draft is written, so the answer matches what was already said.
Asks meant for someone else
When a message is really a to-do for a person, Synced can turn it into a Task instead of a reply.
How to connect Slack to Synced
- 1Open Settings in Synced
On the web app or iOS, open Settings and choose Slack under Inboxes. Free accounts are sent to the upgrade screen first.
- 2Check the permissions sheet
Synced reads your messages automatically for context. Sending any Slack message on your behalf is listed as needing your direct approval.
- 3Allow access on Slack's page
Pick the workspace and approve the access Slack lists. If your workspace requires admin approval for apps, Slack tells you here.
- 4Add more workspaces if you need them
Each workspace is its own account in Settings under Slack. Choose one as the default.
Slack permissions Synced requests
| Access on Slack's screen | What Synced uses it for |
|---|---|
| View messages in your DMs, group DMs, and channels you're in | Read new messages and search older ones for context. |
| View basic channel and people info | Show channel names and who a message is from. |
| Start DMs and send messages as you | Post replies you've approved, from your own account. |
| View and upload files | Read files shared in a conversation and attach files to approved replies. |
Slack shows the full list on its authorization page before you approve.
Which Synced plan includes Slack
Slack is a Pro integration, also included on Enterprise. Pro is $29.99/user/month or $24.99 billed annually and covers 100 Action Plans a week. A Slack message Synced acts on counts as one Action Plan, same as an email. Details on pricing.